AI & Product Design – EU-funded Emergency Chatbot

What started as a Machine Learning internship at Everbridge, turned out as a longer term employed project, where I worked with PROJECT ENGAGE to apply AI toward societal resilience. Over the course of a year, I created a concept and designed and developed prototype of a chatbot for active disasters, integrated into One2Many-Everbridge’s Public Warning System. This EU-funded project is validated during a large scale Trondheim landslide exercise with the Red Cross, EENA and other ENGAGE consortium members, as explained in this blog post. The project is based on research by Nathan Stolero from Tel Aviv University, you can read about the blueprint specifics, and the role the chatbot can play in crisis management here.

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I want to thank all my colleagues at Everbridge for their support, but especially Menno Bot for his supervision, and Rachele Gianfranchi for her support in ENGAGE matters.

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